Is Netflix down?
netflix.com · Streaming · official status page
Netflix has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 628 ms on average.
No problems detected
Netflix answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Netflix problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Netflix is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.netflix.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Netflix?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Netflix outages
Netflix splits cleanly into two systems: The control plane that handles sign-in, browsing and playback authorisation, which runs in AWS, and Open Connect, Netflix's own content delivery network with appliances installed directly inside ISPs. Knowing which is broken explains almost every outage report.
If you can browse but nothing plays, the control plane is usually fine and the problem is delivery or licensing - Typically an error code such as NW-2-5 or UI-800-3. If the app will not sign in or the home screen is empty, the control plane is affected, which is also the pattern seen during large AWS regional incidents. Because Open Connect is ISP-local, playback can fail for one provider's customers while the rest of the country streams normally; that is the most common shape of a Netflix problem and the reason reports often cluster by network rather than by region. Netflix keeps a live "Is Netflix down?" help page for confirmed incidents.
What to do if Netflix is not working for you
Is it them or you?
Our last check reached netflix.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Write the error code down before retrying. Streaming apps show genuinely diagnostic codes, and they are the fastest route to knowing whether the fault is your account, your network or the service.
How streaming services typically fail
Browsing works, playback does not. An error code appears rather than a blank screen, and it is often the most useful thing on the page. Downloads already on the device keep playing, which is a strong signal the fault is in delivery. The rest of the steps, and why this category breaks the way it does, are on our streaming status page, with more background in what error codes mean.
Netflix measured against its peers
How it compares with other streaming services
Over the last 30 days Netflix ranks 2 of 6 streaming services we monitor, measured on recorded uptime. The category averages 100.0%, and Netflix sits at 100.0%. The steadiest in this group is YouTube.
On speed, Netflix answers our checks in about 628 ms against a category average of 414 ms - Slower than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 408 ms and the slowest 1062 ms, against a 30-day average of 628 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every streaming service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 207.45.72.1 and 3 others
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind netflix.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of netflix.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Netflix status: Common questions
Is Netflix down right now?
Netflix is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Netflix when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Netflix?
Netflix has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Netflix have an official status page?
Yes - Netflix publishes one at https://help.netflix.com/en/is-netflix-down. It is the authoritative source for confirmed incidents, though official pages usually update after user reports have already peaked.

Netflix discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.