Internet & mobile status
The providers whose outages make everything else look broken. All 5 are checked every 20 minutes; the status beside each one is the result of its most recent check.
When your provider fails, every site looks broken at once - which is exactly why this category is the one most often misdiagnosed as a hundred separate outages.
How reliable internet & mobile has been, last 30 days
Measured by our own checks, run every 20 minutes, not taken from any provider’s status page. 5 of 5 services have enough history to report.
| Service | Now | Uptime 30d | Downtime | Response |
|---|---|---|---|---|
| AT&T | Up | 100.0% | none | 936 ms |
| Spectrum | Up | 100.0% | none | 157 ms |
| T-Mobile | Up | 100.0% | none | 169 ms |
| Verizon | Up | 100.0% | none | 159 ms |
| Xfinity (Comcast) | Up | 100.0% | none | 122 ms |
Xfinity (Comcast) has been the steadiest here over the last 30 days. Uptime is observed uptime: The share of measured time our checks got a usable answer. It excludes nothing, including announced maintenance.
Why internet & mobile services go down
An internet provider sits between you and everything, so its failures wear other companies’ faces. The most common is DNS: The provider’s resolver stops answering, and every site fails to load with an error that looks like the site is gone. Nothing is actually down except the directory lookup, and changing resolver fixes it in under a minute.
Mobile networks fail differently again, and often regionally. A single core network fault can remove data service across a country while calls continue, or the reverse. Because people carry one phone on one network, a national mobile outage is experienced as "the internet is down" by millions of people simultaneously.
What an outage here looks like
Everything fails together, including sites that are certainly fine. Pages that are already cached still load, which is misleading. Mobile data working while Wi-Fi does not, or the reverse, is the clearest possible signal.
When these services are under most strain
Evening, when residential traffic peaks, and during weather events that damage physical infrastructure. This is the only category here where the cause is regularly a physical one.
At a glance
- Typical duration
- 1 to 5 hours; physical faults run much longer
- Usual cause
- Provider DNS, core network, or physical damage
- Tell-tale sign
- Everything fails, including sites known to be healthy
- Best first test
- Switch Wi-Fi to mobile data
What to do when internet & mobile is down
- Switch between Wi-Fi and mobile data first. This single test separates a provider outage from everything else, and it takes five seconds.
- Change your DNS resolver. If sites resolve on a public resolver but not your provider’s, you have found the fault and fixed it yourself.
- Restart the router once, not repeatedly. One restart clears a genuinely stuck session. Repeated restarts during a provider outage do nothing and can delay your reconnection.
- Check from a network you do not control. Our checker runs from our own servers, which is a different network from yours.
Still not sure whether it is them or you? Check the site from our servers - We are on a different network, a different resolver and a different route from you.