Shopping & delivery status

Marketplaces, checkout platforms and the carriers behind them. All 22 are checked every 20 minutes; the status beside each one is the result of its most recent check.

Retail outages are concentrated into a few hours of the year when they cost the most, and the checkout fails long before the rest of the shop does.

Amazon amazon.com 195 ms Up
eBay ebay.com 95 ms Up
Apple apple.com 77 ms Up
Shopify shopify.com 214 ms Up
DoorDash doordash.com 113 ms Up
Samsung samsung.com 569 ms Up
Rakuten rakuten.co.jp 6.35 s Slow
Walmart walmart.com 401 ms Up
Shopee shopee.co.id 1.28 s Up
NIKE nike.com 561 ms Up
ETSY etsy.com 201 ms Up
Mercadolibre mercadolibre.com.mx 304 ms Up
Carwale carwale.com 266 ms Up
SHEIN shein.com 416 ms Up
Bikewale bikewale.com 414 ms Up
USPS usps.com 155 ms Up
Lowes lowes.com 231 ms Up
Carfax carfax.com 346 ms Up
Basketball reference basketball-reference.com 231 ms Up
Costco costco.com 209 ms Up
FedEx fedex.com 296 ms Up
UPS ups.com 106 ms Up

How reliable shopping & delivery has been, last 30 days

Measured by our own checks, run every 20 minutes, not taken from any provider’s status page. 22 of 22 services have enough history to report.

Average uptime99.993%across the category
Recorded downtime39 minutessummed over 30 days
Services affected1of 22 measured
Typical response548 msfrom our network
30-day uptime for every shopping & delivery service we monitor
Service Now Uptime 30d Downtime Response
Amazon Up 100.0% none 177 ms
Apple Up 100.0% none 207 ms
Bikewale Up 100.0% none 406 ms
Carfax Up 100.0% none 239 ms
Carwale Up 100.0% none 300 ms
Costco Up 100.0% none 154 ms
DoorDash Up 100.0% none 137 ms
eBay Up 100.0% none 160 ms
ETSY Up 100.0% none 135 ms
FedEx Up 100.0% none 269 ms
Lowes Up 100.0% none 227 ms
Mercadolibre Up 100.0% none 304 ms
NIKE Up 100.0% none 687 ms
Rakuten Slow 100.0% none 5628 ms
Samsung Up 100.0% none 412 ms
SHEIN Up 100.0% none 383 ms
Shopee Up 100.0% none 1210 ms
Shopify Up 100.0% none 199 ms
UPS Up 100.0% none 170 ms
USPS Up 100.0% none 214 ms
Walmart Up 100.0% none 277 ms
Basketball reference Up 99.837% 39 minutes 162 ms

ETSY has been the steadiest here over the last 30 days. Uptime is observed uptime: The share of measured time our checks got a usable answer. It excludes nothing, including announced maintenance.

Why shopping & delivery services go down

An online shop is mostly cached pages, which are cheap and resilient, sitting in front of a checkout that cannot be cached at all. Browsing therefore survives loads that checkout cannot, and the first symptom of trouble is almost always a basket that will not proceed while every product page loads instantly.

Inventory is the second pressure point. Stock counts have to be consistent across everyone shopping at once, and that consistency is expensive. Under heavy load, retailers frequently degrade deliberately: Queues, disabled features, simplified pages. That is a designed response, not a fault, though it is reported as one.

What an outage here looks like

Products browse perfectly, the basket fails. Queue pages appear. Orders may complete but confirmation emails arrive hours later, which causes a second wave of duplicate orders from people who assumed failure.

When these services are under most strain

Black Friday, Boxing Day, and the final hours before Christmas delivery cut-offs. Carriers peak a few days behind the shops, which is why delivery tracking fails after the shopping does.

At a glance

Typical duration
20 minutes to 2 hours, heavily seasonal
Usual cause
Checkout or inventory under peak load
Tell-tale sign
Browsing fast, basket failing
Seasonality
The most concentrated of any category here

What to do when shopping & delivery is down

  1. Do not resubmit an order you are unsure about. Confirmation emails run late under load. Check your order history before trying again, or you will buy it twice.
  2. Stay in the queue. Queue systems are usually fair and position is not preserved if you reload. Refreshing genuinely costs you your place.
  3. Expect tracking to fail after delivery peaks, not during. Carrier systems lag retail by several days.

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