Work & productivity status
The tools an office stops working without: Mail, calendars, calls and files. All 11 are checked every 20 minutes; the status beside each one is the result of its most recent check.
Work tools have the highest cost per minute of anything here, because an outage stops an entire organisation at once rather than inconveniencing people one at a time.
How reliable work & productivity has been, last 30 days
Measured by our own checks, run every 20 minutes, not taken from any provider’s status page. 11 of 11 services have enough history to report.
| Service | Now | Uptime 30d | Downtime | Response |
|---|---|---|---|---|
| Canva | Up | 100.0% | none | 189 ms |
| Gmail | Up | 100.0% | none | 402 ms |
| Google Calendar | Up | 100.0% | none | 494 ms |
| Google Maps | Up | 100.0% | none | 639 ms |
| Google Search | Up | 100.0% | none | 127 ms |
| Microsoft 365 | Up | 100.0% | none | 386 ms |
| Microsoft Teams | Up | 100.0% | none | 344 ms |
| Notion | Up | 100.0% | none | 730 ms |
| Outlook | Up | 100.0% | none | 717 ms |
| Slack | Up | 100.0% | none | 300 ms |
| Zoom | Up | 100.0% | none | 313 ms |
Google Search has been the steadiest here over the last 30 days. Uptime is observed uptime: The share of measured time our checks got a usable answer. It excludes nothing, including announced maintenance.
Why work & productivity services go down
Office suites are federated: Mail, calendar, documents, chat and video are separate services behind one sign-in. The sign-in is the single point of failure, and it is the component that most often takes everything down together. When it holds, an outage is usually confined to one product and most people never notice.
The second pattern is unique to this category: Sync. Documents and mail are cached on your machine and reconciled with the server continuously. During an outage you can often keep working offline without realising anything is wrong, and the real disruption arrives afterwards as conflicts when everybody syncs at once.
What an outage here looks like
The desktop app keeps working while the web version fails, or the reverse. Mail appears to send and sits in the outbox. Meeting links fail to join while the calendar entry is perfectly visible.
When these services are under most strain
Monday morning in each business region, and the first hour after a public holiday. Unlike consumer services, this category is quiet at weekends, which is when most planned maintenance is done.
At a glance
- Typical duration
- 1 to 4 hours, longer when identity is involved
- Usual cause
- Shared sign-in, or a regional mail cluster
- Tell-tale sign
- Repeated sign-in prompts across unrelated apps
- Cost profile
- Highest per minute in this directory
What to do when work & productivity is down
- Check whether sign-in itself is the problem. If one product fails, it is that product. If you are being asked to sign in again everywhere, the identity layer is the fault and everything will return together.
- Keep working offline if the desktop app still opens. Cached documents and mail usually remain editable, and they will reconcile when service returns.
- Do not send the same mail repeatedly. Queued mail almost always delivers. Resending is how recipients end up with five copies an hour later.
- Tell people before they ask. The cost of a work outage is mostly people investigating it individually. One notice saves an hour of collective time.
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