Is Snapchat down?
snapchat.com · Messaging
Snapchat has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 208 ms on average.
No problems detected
Snapchat answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Snapchat problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Snapchat is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.snapchat.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Snapchat?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Snapchat outages
Snapchat's core loop is sending and receiving media, which makes it very sensitive to problems in its upload path. The signature outage symptom is a red exclamation mark beside a sent snap, or "Tap to load" that never resolves.
Snapchat runs a large amount of its backend on Google Cloud, so wide GCP incidents can affect it. Its subsystems break separately: Chat and Snaps use the messaging service, Stories has its own delivery path, Snap Map depends on location services, and Memories is cloud storage that can fail while live sending works. A recurring source of confusion is that clearing the app cache - Which Snapchat's own support often recommends - Deletes unsaved Memories, so it is worth confirming a genuine platform outage through report volume before following that advice. Snap does not publish a public consumer status page.
What to do if Snapchat is not working for you
Is it them or you?
Our last check reached snapchat.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Do not resend. The first message is almost certainly queued. Resending doubles the backlog you are waiting on and is why people receive the same message six times when service returns.
How messaging services typically fail
Messages sit with a single tick or a spinning clock. Group chats update out of order as the backlog clears. Voice and video calls fail before text does, because they need a live connection rather than a queue. The rest of the steps, and why this category breaks the way it does, are on our messaging status page, with more background in how long outages last.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Snapchat’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Snapchat measured against its peers
How it compares with other messaging services
Over the last 30 days Snapchat ranks 3 of 4 messaging services we monitor, measured on recorded uptime. The category averages 100.0%, and Snapchat sits at 100.0%. The steadiest in this group is WhatsApp.
On speed, Snapchat answers our checks in about 208 ms against a category average of 466 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 170 ms and the slowest 421 ms, against a 30-day average of 208 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every messaging service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 34.149.46.130
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind snapchat.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of snapchat.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Snapchat status: Common questions
Is Snapchat down right now?
Snapchat is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Snapchat when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Snapchat?
Snapchat has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Snapchat have an official status page?
Snapchat does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Snapchat discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.