Is Southwest Airlines down?
southwest.com · Travel
Southwest Airlines has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 261 ms on average.
No problems detected
Southwest Airlines answered our last automated check normally, 12 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Southwest Airlines problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Southwest Airlines is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.southwest.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Southwest Airlines?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Southwest Airlines outages
Southwest's December 2022 meltdown, in which roughly 16,700 flights were cancelled over ten days, was caused not by a website failure but by crew scheduling software that could not re-optimise after a severe weather disruption. It remains the clearest demonstration that an airline's most fragile IT is the part passengers never see.
For passengers, the separable components are the booking site, the mobile app, online check-in (which matters unusually much at Southwest because boarding position depends on check-in time), the Rapid Rewards account system, and flight status. The 24-hour check-in window creates a predictable daily load spike. Southwest does not publish an IT status page; travel advisories and the flight status page are the operational signals, and during a large disruption the phone queues become the bottleneck rather than the website.
What to do if Southwest Airlines is not working for you
Is it them or you?
Our last check reached southwest.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Screenshot your boarding pass now, before you need it. A saved pass keeps working when retrieval does not. This is the single most useful precaution in this category.
How travel services typically fail
Check-in fails, the app cannot retrieve a booking, airport screens stop updating. Existing bookings usually still exist - retrieval is what broke - though that is no comfort at a gate. The rest of the steps, and why this category breaks the way it does, are on our travel status page, with more background in the biggest outages on record.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Southwest Airlines’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Southwest Airlines measured against its peers
How it compares with other travel services
Over the last 30 days Southwest Airlines ranks 5 of 5 travel services we monitor, measured on recorded uptime. The category averages 100.0%, and Southwest Airlines sits at 100.0%. The steadiest in this group is Uber.
On speed, Southwest Airlines answers our checks in about 261 ms against a category average of 328 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 87 ms and the slowest 439 ms, against a 30-day average of 261 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every travel service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 23.56.163.75
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind southwest.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of southwest.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Southwest Airlines status: Common questions
Is Southwest Airlines down right now?
Southwest Airlines is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Southwest Airlines when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Southwest Airlines?
Southwest Airlines has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Southwest Airlines have an official status page?
Southwest Airlines does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Southwest Airlines discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.