Is Verizon down?
verizon.com · Internet & mobile
Verizon has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 210 ms on average.
No problems detected
Verizon answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Verizon problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Verizon is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.verizon.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Verizon?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Verizon outages
Carrier outages behave differently from website outages. The website can be perfectly healthy while the network is not, and the network itself fails by geography and by service: Voice, SMS and mobile data run over different parts of the same infrastructure and can break independently.
The recognisable symptoms are "SOS only" or "No service" in the status bar, calls that fail while data works, or data that stalls while calls connect. A device showing full bars with no working data is usually a core network or provisioning problem rather than radio coverage. Fios home internet is a separate product with separate failure modes, typically ONT or regional fibre faults. Verizon does not operate a public national status page; it offers an outage lookup by address for home services, and mobile network events are tracked mainly through user reports clustered by city.
What to do if Verizon is not working for you
Is it them or you?
Our last check reached verizon.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Switch between Wi-Fi and mobile data first. This single test separates a provider outage from everything else, and it takes five seconds.
How internet & mobile services typically fail
Everything fails together, including sites that are certainly fine. Pages that are already cached still load, which is misleading. Mobile data working while Wi-Fi does not, or the reverse, is the clearest possible signal. The rest of the steps, and why this category breaks the way it does, are on our internet & mobile status page, with more background in changing your DNS to 8.8.8.8 or 1.1.1.1.
Verizon measured against its peers
How it compares with other internet & mobile services
Over the last 30 days Verizon ranks 2 of 5 internet & mobile services we monitor, measured on recorded uptime. The category averages 100.0%, and Verizon sits at 100.0%. The steadiest in this group is Xfinity (Comcast).
On speed, Verizon answers our checks in about 210 ms against a category average of 318 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 91 ms and the slowest 5089 ms, against a 30-day average of 210 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every internet & mobile service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 23.40.179.37 and 1 other
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind verizon.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of verizon.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Verizon status: Common questions
Is Verizon down right now?
Verizon is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Verizon when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Verizon?
Verizon has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Verizon have an official status page?
Verizon does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Verizon discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.