Is Amazon down?
amazon.com · Shopping & delivery
Amazon has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 173 ms on average.
No problems detected
Amazon answered our last automated check normally, 10 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Amazon problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Amazon is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.amazon.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Amazon?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Amazon outages
Amazon's storefront is composed of dozens of independently deployed services stitched into one page, which is why partial breakage is far more common than a dead site. A product page may render while the "Add to Cart" call fails, or search may return results while recommendations and reviews are blank.
The outages that matter commercially are in checkout and payments, and those are the ones that produce sharp report spikes. Prime Video, Alexa, Amazon Music and the seller tools in Seller Central are separate products with their own availability. Confusingly, Amazon the retailer and Amazon Web Services are different things: An AWS regional incident may take down thousands of other websites while amazon.com itself stays up, because the retail site is deliberately spread across regions. Amazon does not publish a consumer-facing status page, so retail outages are only visible through user reports.
What to do if Amazon is not working for you
Is it them or you?
Our last check reached amazon.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Do not resubmit an order you are unsure about. Confirmation emails run late under load. Check your order history before trying again, or you will buy it twice.
How shopping & delivery services typically fail
Products browse perfectly, the basket fails. Queue pages appear. Orders may complete but confirmation emails arrive hours later, which causes a second wave of duplicate orders from people who assumed failure. The rest of the steps, and why this category breaks the way it does, are on our shopping & delivery status page, with more background in what an overload error looks like.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Amazon’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Amazon measured against its peers
How it compares with other shopping & delivery services
Over the last 30 days Amazon ranks 1 of 7 shopping & delivery services we monitor, measured on recorded uptime. The category averages 100.0%, and Amazon sits at 100.0%. That is the best record in the group.
On speed, Amazon answers our checks in about 173 ms against a category average of 201 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 69 ms and the slowest 544 ms, against a 30-day average of 173 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every shopping & delivery service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 52.84.54.204 and 8 others
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind amazon.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of amazon.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Amazon status: Common questions
Is Amazon down right now?
Amazon is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Amazon when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Amazon?
Amazon has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Amazon have an official status page?
Amazon does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Amazon discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.