Is Chase Bank down?
chase.com · Banking & payments
Chase Bank has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 246 ms on average.
No problems detected
Chase Bank answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Chase Bank problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Chase Bank is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.chase.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Chase Bank?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Chase Bank outages
Retail banking outages generate an unusual amount of anxiety because the same event can mean either "the website is slow" or "my money is missing", and customers cannot tell which from the outside. Chase serves tens of millions of online banking customers, so even a short incident produces very large report volumes.
The pieces that fail separately are the website, the mobile app, card authorisation at the point of sale, Zelle transfers, and bill pay. Card authorisation is the one that matters in the moment; it runs on different infrastructure from online banking and usually keeps working through a website outage. Missing or doubled transactions during an incident are typically a display problem in the ledger view that resolves when the batch catches up. Chase does not publish a public status page, so outage confirmation comes from user reports and the bank's social accounts.
What to do if Chase Bank is not working for you
Is it them or you?
Our last check reached chase.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Do not retry a payment that appeared to fail. This is the single most important rule in this category. A timeout is not a decline, and duplicate payments are common and slow to reverse.
How banking & payments services typically fail
The app signs in and shows a balance, but payments decline or hang. Balances may be stale rather than wrong. Card payments in shops frequently keep working while the app does not, because they take a different path entirely. The rest of the steps, and why this category breaks the way it does, are on our banking & payments status page, with more background in what a 503 actually means.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Chase Bank’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Chase Bank measured against its peers
How it compares with other banking & payments services
Over the last 30 days Chase Bank ranks 3 of 10 banking & payments services we monitor, measured on recorded uptime. The category averages 100.0%, and Chase Bank sits at 100.0%. The steadiest in this group is PayPal.
On speed, Chase Bank answers our checks in about 246 ms against a category average of 283 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 126 ms and the slowest 365 ms, against a 30-day average of 246 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every banking & payments service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 23.48.224.206 and 1 other
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind chase.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of chase.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Chase Bank status: Common questions
Is Chase Bank down right now?
Chase Bank is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Chase Bank when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Chase Bank?
Chase Bank has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Chase Bank have an official status page?
Chase Bank does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Chase Bank discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.