Is Outlook down?
outlook.com · Work & productivity · official status page
Outlook has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 717 ms on average.
No problems detected
Outlook answered our last automated check normally, 12 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Outlook problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Outlook is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://outlook.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Outlook?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Outlook outages
Outlook covers three different things that people report interchangeably: The consumer webmail at outlook.com, Exchange Online mailboxes for business tenants, and the desktop application. They fail independently and the distinction matters when you are trying to work out whether the problem is yours.
A consumer Outlook.com outage looks like a sign-in loop or a mailbox that loads without messages. An Exchange Online incident produces mail delivery delays measured in minutes to hours, with the web client working fine. The desktop client adds its own failure surface - A corrupt OST file, a stuck send-receive, or an add-in crash will show "Disconnected" regardless of service health. Testing outlook.com in a private browser window separates service problems from client problems in about thirty seconds, and Microsoft's status page confirms only tenant-wide and service-wide events.
What to do if Outlook is not working for you
Is it them or you?
Our last check reached outlook.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Check whether sign-in itself is the problem. If one product fails, it is that product. If you are being asked to sign in again everywhere, the identity layer is the fault and everything will return together.
How work & productivity services typically fail
The desktop app keeps working while the web version fails, or the reverse. Mail appears to send and sits in the outbox. Meeting links fail to join while the calendar entry is perfectly visible. The rest of the steps, and why this category breaks the way it does, are on our work & productivity status page, with more background in what downtime actually costs.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Outlook’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Outlook measured against its peers
How it compares with other work & productivity services
Over the last 30 days Outlook ranks 4 of 11 work & productivity services we monitor, measured on recorded uptime. The category averages 100.0%, and Outlook sits at 100.0%. The steadiest in this group is Google Search.
On speed, Outlook answers our checks in about 717 ms against a category average of 422 ms - Slower than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 358 ms and the slowest 2004 ms, against a 30-day average of 717 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every work & productivity service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 52.96.91.34 and 8 others
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind outlook.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of outlook.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Outlook status: Common questions
Is Outlook down right now?
Outlook is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Outlook when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Outlook?
Outlook has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Outlook have an official status page?
Yes - Outlook publishes one at https://status.cloud.microsoft/. It is the authoritative source for confirmed incidents, though official pages usually update after user reports have already peaked.
Outlook discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.