Is Dropbox down?
dropbox.com · Cloud & infrastructure · official status page
Dropbox has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 361 ms on average.
No problems detected
Dropbox answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Dropbox problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Dropbox is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.dropbox.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Dropbox?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Dropbox outages
Dropbox's desktop client is designed to keep working offline, so an outage typically shows up as a sync icon that never clears rather than as lost access to files. Local copies remain available; it is the propagation between devices that stops.
The components with separate availability are the website, file sync, shared links and Transfer, Paper, and the API. Shared links are worth noting because they are the part external recipients see - A link that returns an error makes a business look broken to its clients even when internal sync is healthy. Very large accounts sometimes see sync stalls that are account-specific rather than platform-wide, caused by a single problematic file or a filename the operating system rejects. Dropbox maintains a status page with component detail and an incident history.
What to do if Dropbox is not working for you
Is it them or you?
Our last check reached dropbox.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Notice the pattern before you troubleshoot. Three unrelated sites failing together is not three coincidences. Stop checking your own equipment.
How cloud & infrastructure services typically fail
Many unrelated services fail at once, in the same minutes, for the same people. Errors are inconsistent - some sites time out, others return a gateway error, others load partially - because each one fails at whatever layer it depended on. The rest of the steps, and why this category breaks the way it does, are on our cloud & infrastructure status page, with more background in how a single provider takes out half the web.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Dropbox’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Dropbox measured against its peers
How it compares with other cloud & infrastructure services
Over the last 30 days Dropbox ranks 5 of 9 cloud & infrastructure services we monitor, measured on recorded uptime. The category averages 100.0%, and Dropbox sits at 100.0%. The steadiest in this group is Amazon Web Services.
On speed, Dropbox answers our checks in about 361 ms against a category average of 243 ms - Slower than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 219 ms and the slowest 488 ms, against a 30-day average of 361 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every cloud & infrastructure service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 162.125.4.18 and 1 other
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind dropbox.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of dropbox.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Dropbox status: Common questions
Is Dropbox down right now?
Dropbox is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Dropbox when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Dropbox?
Dropbox has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Dropbox have an official status page?
Yes - Dropbox publishes one at https://status.dropbox.com/. It is the authoritative source for confirmed incidents, though official pages usually update after user reports have already peaked.
Dropbox discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.