Is Epic Games Store down?
epicgames.com · Gaming · official status page
Epic Games Store has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 159 ms on average.
No problems detected
Epic Games Store answered our last automated check normally, 12 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Epic Games Store problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Epic Games Store is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.epicgames.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Epic Games Store?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Epic Games Store outages
Epic's account service is the single point that matters most here: It underpins Fortnite, Rocket League, Fall Guys and the store itself, so a login incident stops all of them at once. Epic's status page reflects this by listing Epic Online Services, Fortnite, Rocket League and the store as separate components with a shared login dependency.
The heaviest load Epic handles is not routine traffic but the start of a new Fortnite season or a live in-game event, when tens of millions of players attempt to connect inside the same few minutes. Login queues at those moments are capacity management rather than an outage, and Epic usually announces them. Matchmaking failing while the launcher works points at the game services layer; a launcher that will not update is more often a local cache problem, cleared by removing the Epic Games Launcher webcache folder.
What to do if Epic Games Store is not working for you
Is it them or you?
Our last check reached epicgames.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Work out which layer broke. If you cannot sign in to the console network at all, no individual game will work and there is nothing to try. If sign-in works and one game fails, it is that game.
How gaming services typically fail
You reach the title screen and stop. Matchmaking hangs, or you connect and are dropped within a minute. Single-player content in an online game frequently stops working too, because the entitlement check happens at launch. The rest of the steps, and why this category breaks the way it does, are on our gaming status page, with more background in the longest outages on record.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Epic Games Store’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Epic Games Store measured against its peers
How it compares with other gaming services
Over the last 30 days Epic Games Store ranks 6 of 11 gaming services we monitor, measured on recorded uptime. The category averages 100.0%, and Epic Games Store sits at 100.0%. The steadiest in this group is Roblox.
On speed, Epic Games Store answers our checks in about 159 ms against a category average of 259 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 99 ms and the slowest 221 ms, against a 30-day average of 159 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every gaming service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 104.18.20.94 and 1 other
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind epicgames.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of epicgames.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Epic Games Store status: Common questions
Is Epic Games Store down right now?
Epic Games Store is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Epic Games Store when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Epic Games Store?
Epic Games Store has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Epic Games Store have an official status page?
Yes - Epic Games Store publishes one at https://status.epicgames.com/. It is the authoritative source for confirmed incidents, though official pages usually update after user reports have already peaked.
Epic Games Store discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.