Is PlayStation Network down?
playstation.com · Gaming · official status page
PlayStation Network has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 500 ms on average.
No problems detected
PlayStation Network answered our last automated check normally, 11 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
PlayStation Network problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If PlayStation Network is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.playstation.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with PlayStation Network?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About PlayStation Network outages
PlayStation Network splits into account management, the store, gaming and social (multiplayer), and PlayStation Video. Sony's status page reports each separately, which is genuinely useful because the most common incident - A sign-in failure - Leaves everything else technically healthy but unusable.
Typical symptoms are error codes in the WS-37xxx and NW-31xxx families, a console that signs out repeatedly, or a store that loads but will not complete a purchase. Cloud saves failing while games launch is a narrower incident affecting only the storage service. PSN has a long memory of one catastrophic event: The 2011 breach that kept the network offline for 23 days, which is why Sony's incident communication is now comparatively formal. Scheduled maintenance is announced in advance on the same status page and accounts for a meaningful share of "is PSN down" searches.
What to do if PlayStation Network is not working for you
Is it them or you?
Our last check reached playstation.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Work out which layer broke. If you cannot sign in to the console network at all, no individual game will work and there is nothing to try. If sign-in works and one game fails, it is that game.
How gaming services typically fail
You reach the title screen and stop. Matchmaking hangs, or you connect and are dropped within a minute. Single-player content in an online game frequently stops working too, because the entitlement check happens at launch. The rest of the steps, and why this category breaks the way it does, are on our gaming status page, with more background in the longest outages on record.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows PlayStation Network’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
PlayStation Network measured against its peers
How it compares with other gaming services
Over the last 30 days PlayStation Network ranks 3 of 11 gaming services we monitor, measured on recorded uptime. The category averages 100.0%, and PlayStation Network sits at 100.0%. The steadiest in this group is Roblox.
On speed, PlayStation Network answers our checks in about 500 ms against a category average of 259 ms - Slower than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 193 ms and the slowest 935 ms, against a 30-day average of 500 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every gaming service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 23.62.104.113 and 2 others
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind playstation.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of playstation.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
PlayStation Network status: Common questions
Is PlayStation Network down right now?
PlayStation Network is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach PlayStation Network when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is PlayStation Network?
PlayStation Network has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does PlayStation Network have an official status page?
Yes - PlayStation Network publishes one at https://status.playstation.com/. It is the authoritative source for confirmed incidents, though official pages usually update after user reports have already peaked.
PlayStation Network discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.