Is Genshin Impact down?
genshin.hoyoverse.com · Gaming
Genshin Impact has recorded 100.0% uptime over the last 5 days, with no outage. It answers our checks in 158 ms on average.
No problems detected
Genshin Impact answered our last automated check normally, 14 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Genshin Impact problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Genshin Impact is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://genshin.hoyoverse.com/ from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Genshin Impact?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Genshin Impact outages
Most Genshin Impact downtime is planned. Every version update takes the game offline for roughly five hours on a predictable six-week cadence, announced in advance and compensated with in-game currency. Checking the patch schedule resolves the majority of "is Genshin down" questions.
Unplanned problems separate into login, the game servers themselves, and the HoYoLAB companion service. Servers are regional and fail independently. Error codes 4206 and 31-4302 are connection and account problems respectively. The download and update path is a frequent source of failures that are local rather than server-side, particularly on mobile where a partially downloaded resource package leaves the game unable to start. HoYoverse does not run a formal status page, posting maintenance and incident notices through in-game announcements and its social accounts instead.
What to do if Genshin Impact is not working for you
Is it them or you?
Our last check reached genshin.hoyoverse.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Run the check again now to confirm.
The first thing worth trying
Work out which layer broke. If you cannot sign in to the console network at all, no individual game will work and there is nothing to try. If sign-in works and one game fails, it is that game.
How gaming services typically fail
You reach the title screen and stop. Matchmaking hangs, or you connect and are dropped within a minute. Single-player content in an online game frequently stops working too, because the entitlement check happens at launch. The rest of the steps, and why this category breaks the way it does, are on our gaming status page, with more background in the longest outages on record.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Genshin Impact’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Genshin Impact measured against its peers
How it compares with other gaming services
Over the last 30 days Genshin Impact ranks 11 of 11 gaming services we monitor, measured on recorded uptime. The category averages 100.0%, and Genshin Impact sits at 100.0%. The steadiest in this group is Roblox.
On speed, Genshin Impact answers our checks in about 158 ms against a category average of 259 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 82 ms and the slowest 288 ms, against a 30-day average of 158 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every gaming service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 108.139.47.4 and 3 others
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind genshin.hoyoverse.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of genshin.hoyoverse.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure. Check it yourself.
Genshin Impact status: Common questions
Is Genshin Impact down right now?
Genshin Impact is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Genshin Impact when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Genshin Impact?
Genshin Impact has been reachable for 100.0% of the last 5 days we have measured, with 0 seconds of recorded downtime.
Does Genshin Impact have an official status page?
Genshin Impact does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Genshin Impact discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.