Is Primevideo down?
primevideo.com · Streaming
Primevideo has recorded 100.0% uptime over the last 2 days, with no outage. It answers our checks in 156 ms on average.
No problems detected
Primevideo answered our last automated check normally, just now. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.
Primevideo problem reports in the last 24 hours
Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.
No reports in the last 24 hours.
If Primevideo is not working for you, tell us and the chart starts here.
Response time from our automated checks
The last 24 checks of https://www.primevideo.com/robots.txt from our network. Bar height is the response time; the tallest bar is the slowest.
- Answered normally
- Slow to answer
- No usable answer
Having a problem with Primevideo?
Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.
About Primevideo outages
Primevideo sits at number 64 on the worldwide traffic ranking with about 62M organic visits a month, and the address it resolves to belongs to Amazon.com, Inc. Primevideo publishes 4 addresses for the name, and the responding server reports itself as Server. Reverse DNS for the address behind primevideo.com resolves to server-108-138-106-42.jfk50.r.cloudfront.net.
Name service for primevideo.com is operated by AWS Route 53, with the registration held through MarkMonitor Inc., and dated to 2000. Primevideo.com sends an HSTS header, so browsers refuse it over plain HTTP. The certificate primevideo.com presented to us was issued by Amazon, covering 3 names, with 136 days left on it at first check, and negotiated over TLSv1.3. Our first check of primevideo.com returned HTTP 200 in 125 ms, of which 10 ms was name resolution and 2 ms the connection. The request to primevideo.com passed through 1 redirect before it settled on https://www.primevideo.com/robots.txt. Those figures are the baseline this page measures primevideo.com against from now on, every 20 minutes.
What to do if Primevideo is not working for you
Is it them or you?
Our last check reached primevideo.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Our next automated check runs within 20 minutes and this page updates with it.
The first thing worth trying
Write the error code down before retrying. Streaming apps show genuinely diagnostic codes, and they are the fastest route to knowing whether the fault is your account, your network or the service.
How streaming services typically fail
Browsing works, playback does not. An error code appears rather than a blank screen, and it is often the most useful thing on the page. Downloads already on the device keep playing, which is a strong signal the fault is in delivery. The rest of the steps, and why this category breaks the way it does, are on our streaming status page, with more background in what error codes mean.
The link below unfurls into a live card showing the verdict, so whoever you send it to sees the evidence rather than your word for it.
Put a live badge on your own site
An SVG that always shows Primevideo’s current state, updated from our checks. Works in a README, a status dashboard or a footer.
Free, no account, and it will keep working. We ask nothing in return beyond the link back.
Primevideo measured against its peers
How it compares with other streaming services
Over the last 30 days Primevideo ranks 6 of 8 streaming services we monitor, measured on recorded uptime. The category averages 100.0%, and Primevideo sits at 100.0%. The steadiest in this group is YouTube.
On speed, Primevideo answers our checks in about 156 ms against a category average of 361 ms - Faster than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.
What the last 24 checks looked like
Across the most recent 24 checks, the quickest response was 107 ms and the slowest 230 ms, against a 30-day average of 156 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.
All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every streaming service is listed on the category page.
The server that answered Mostly hidden
- IP address
- 18.238.56.37
- Server
- Hidden until you sign in
- Powered by
- Hidden until you sign in
- Content type
- Hidden until you sign in
- Declared size
- Hidden until you sign in
- Transport and HSTS
- Hidden until you sign in
Five more fields about the server behind primevideo.com.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
Read from our last sweep of primevideo.com, not requested when you opened this page.
Certificate Mostly hidden
- Status
- Valid
- Issued to
- Hidden until you sign in
- Issued by
- Hidden until you sign in
- Valid from
- Hidden until you sign in
- Expires
- Hidden until you sign in
- Protocol and cipher
- Hidden until you sign in
Who issued it, what it covers and exactly when it expires.
Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.
An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure.
.Primevideo status: Common questions
Is Primevideo down right now?
Primevideo is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.
Why can I not reach Primevideo when you say it is up?
Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.
How reliable is Primevideo?
Primevideo has been reachable for 100.0% of the last 2 days we have measured, with 0 seconds of recorded downtime.
Does Primevideo have an official status page?
Primevideo does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.
Primevideo discussion
Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.