Is Samsung down?

samsung.com · Shopping & delivery

Samsung has recorded 100.0% uptime over the last 2 days, with no outage. It answers our checks in 450 ms on average.

No problems detected

Samsung answered our last automated check normally, 10 minutes ago. If it is not working for you, the problem is most likely local - Your connection, your DNS resolver, a cached page, or an extension.

Last checked 347 ms · HTTP 200
Uptime, 30 days 100.0% 0 seconds down
Reports, 24h 0 baseline still forming
Recorded outages 0 full history

Samsung problem reports in the last 24 hours

Counted in 15-minute buckets from reports submitted on this site. This is a user signal - A tall bar means people are complaining, not that our check failed.

No reports in the last 24 hours.

If Samsung is not working for you, tell us and the chart starts here.

Response time from our automated checks

The last 24 checks of https://www.samsung.com/us/ from our network. Bar height is the response time; the tallest bar is the slowest.

26 Sep 2026, 21:27 UTC slowest 1.08 s 27 Sep 2026, 05:07 UTC
  • Answered normally
  • Slow to answer
  • No usable answer

Having a problem with Samsung?

Tell us what is not working. Reports go straight onto the 24-hour chart above and help other people see a problem before any company admits to one. 0 reports in the last 24 hours.

What is not working?

No account needed. We store a one-way hash of your address to stop the same connection reporting repeatedly - Never the address itself, and never your name. One report per service every 30 minutes.

About Samsung outages

Samsung sits at number 53 on the worldwide traffic ranking with about 73.7M organic visits a month, and the address it resolves to belongs to IP Manager. Samsung answers on a single published address.

The authoritative name servers are dns-gi1.samsung.com and dnssm.samsung.com, with the registration held through Whois Corp., and dated to 1994. Samsung.com sends an HSTS header, so browsers refuse it over plain HTTP. The certificate samsung.com presented to us was issued by Sectigo Limited, covering 2 names, with 27 days left on it at first check, and negotiated over TLSv1.2. Our first check of samsung.com returned HTTP 200 in 1373 ms, of which 315 ms was name resolution and 248 ms the connection. The request to samsung.com passed through 2 redirects before it settled on https://www.samsung.com/us/. Those figures are the baseline this page measures samsung.com against from now on, every 20 minutes.

What to do if Samsung is not working for you

Is it them or you?

Our last check reached samsung.com normally, from a different network, resolver and route than yours. If it is broken for you, the fault is most likely local or too narrow for a single probe to see. Our next automated check runs within 20 minutes and this page updates with it.

The first thing worth trying

Do not resubmit an order you are unsure about. Confirmation emails run late under load. Check your order history before trying again, or you will buy it twice.

How shopping & delivery services typically fail

Products browse perfectly, the basket fails. Queue pages appear. Orders may complete but confirmation emails arrive hours later, which causes a second wave of duplicate orders from people who assumed failure. The rest of the steps, and why this category breaks the way it does, are on our shopping & delivery status page, with more background in what an overload error looks like.

Samsung measured against its peers

How it compares with other shopping & delivery services

Over the last 30 days Samsung ranks 5 of 8 shopping & delivery services we monitor, measured on recorded uptime. The category averages 100.0%, and Samsung sits at 100.0%. The steadiest in this group is Amazon.

On speed, Samsung answers our checks in about 450 ms against a category average of 239 ms - Slower than its peers. Response time is not availability, but a service drifting well above its own normal is often the first sign of trouble.

What the last 24 checks looked like

Across the most recent 24 checks, the quickest response was 224 ms and the slowest 1078 ms, against a 30-day average of 450 ms. The chart above plots each one, so a widening spread is visible before it becomes an outage.

All figures are our own measurements, taken every 20 minutes from one network. What that can and cannot see is set out in the methodology, and every shopping & delivery service is listed on the category page.

The server that answered Mostly hidden

IP address
211.45.27.231
Server
Hidden until you sign in
Powered by
Hidden until you sign in
Content type
Hidden until you sign in
Declared size
Hidden until you sign in
Transport and HSTS
Hidden until you sign in

Five more fields about the server behind samsung.com.

Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.

Sign in to unlock

Read from our last sweep of samsung.com, not requested when you opened this page.

Certificate Mostly hidden

Status
Valid
Issued to
Hidden until you sign in
Issued by
Hidden until you sign in
Valid from
Hidden until you sign in
Expires
Hidden until you sign in
Protocol and cipher
Hidden until you sign in

Who issued it, what it covers and exactly when it expires.

Free, one click with Google, and nothing is posted or shared. We ask because the lookups behind this cost us real requests to other people’s servers.

Sign in to unlock

An expired certificate stops browsers loading a site entirely while the server itself stays perfectly healthy, which is why we track it beside the uptime figure.

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Samsung status: Common questions

Is Samsung down right now?

Samsung is up and responding normally. This page is refreshed by an automated check that runs every 20 minutes from an independent network, and by reports from visitors.

Why can I not reach Samsung when you say it is up?

Because an outage can be partial. Our check runs from one network and asks for one page. Your problem may be regional, may affect only the mobile app, or may be local to your connection, DNS resolver or browser cache.

How reliable is Samsung?

Samsung has been reachable for 100.0% of the last 2 days we have measured, with 0 seconds of recorded downtime.

Does Samsung have an official status page?

Samsung does not publish a public status page, which is why independent monitoring and user reports are the only external signal available during an incident.

Samsung discussion

Useful comments say what broke, roughly where you are and roughly when it started - That is what turns a pile of complaints into something other people can act on. Links are shown as plain text and carry no SEO value, so there is nothing here worth spamming.

No comments yet. If Samsung is not working for you, be the first to say what you are seeing.